The pens are sealed for first use and need gentle persuasion to encourage flow to start. What you want to do is simply stand the brush side downwards on a table for 5 or so minutes. Then gently click the stylus, one click at a time, (holding the stylus downwards) to encourage flow and wait 15 seconds for flow to begin. Do not rush this as you will get too much flow. Please note that it will take quite a few clicks and once flow starts, you will only need 1 to 2 clicks each time to encourage more formulation to flow. When finished, wipe the end of your brush with a wet wipe and stand up (with the brush facing upwards) for a few minutes and then store away standing up. Next time, the flow will begin quicker with only 2 to 3 clicks - please make sure to wait before clicking again.
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